Browse the library
Guides, workbooks and step by step programs across stress, sleep, money, relationships and more. Any time, at your pace.
Open the Resource LibraryYour workplace's investment in you
Support for whatever life brings.
Premium clinical support from psychologists and accredited mental health clinicians, whenever you choose. You do not need to be in crisis, and you do not need anyone's permission.
Confidential and independent of your workplacePsychologist deliveredIn person, phone or Teams, Australia wideNo referral needed
Free to you.Your workplace covers it. No bill, no Medicare card, no catch.
Reach
Four easy ways in.
Start wherever feels right. Reading one guide, booking one session or asking one question all count. There is no wrong way to use your EAP.
Book a session
Confidential sessions with a psychologist or accredited mental health clinician. In person across Australia through our clinician network, or by phone and Teams wherever you are.
Book a confidential session
Talk to a person
Rather just call? We answer as people, not menus. Tell us as much or as little as you like, and we will take it from there.
Call 1300 011 031
Support at your workplace
Sometimes the right first conversation is at work: your manager, HR, or a trained Mental Health First Aid officer where your workplace has them. We will help you find the words.
See how to raise itRestore
Practical tools for real weeks, not perfect ones.
Everything inside your portal is written in plain language and built for the week you are actually having: shift changes, long drives, family logistics and all. Guides, workbooks and programs, so wherever you are at, we can meet you there.
Quick guides and fact sheets, yours to keep
Understanding stressQuick resets, steadier days, making pressure workable.
SleepFall asleep faster, wake better, even on shift.
Anxiety and worryQuieting the loop and getting your week back.
Relationships and familyThe conversations that matter, done well.
Money pressureA plan, a few calls, and room to breathe.
Conflict at workHandling it early, directly and well.
Grief and lossRiding the waves and carrying what matters.
Alcohol and habitsCuriosity over judgement, for anything on repeat.
When to get more supportHow to know it is time, and what a session is like.
Step by step workbooks
One week at a time.
- 01The 7 Night Sleep ResetOne change a night, a morning rating, and a night shift version.
- 02Money: four weeks to get ahead of itOne page, three calls, a pay cycle rhythm and a buffer.
- 03One hard conversation, done wellPrep sheet, openers, staying steady, repair if it goes sideways.
- 04Habits: the 30 day experimentA 30 day grid, urge surfing and the swap plan.
Confidential
Our role is you.
Confidential and independent of your workplace. What you share stays between you and your clinician, within the limits of the law.
- Because your employer engages us, we stay independent. We do not write reports for workplace processes or take sides in workplace matters.
- No referral or approval needed, ever. You choose when, and how.
- No bill, no Medicare card, no catch, within your employer's Activated EAP program.
- Early is smart. Small things stay small when they are talked about early.
Rise
This is what it is all for.
Support is not the destination. The point is you, back on steadier ground, with more skills, more backup and more room to breathe.
01
Steadier daysSleep, stress and the everyday load, back under your control.
02
New skillsConversations, boundaries and habits you keep for life, at work and at home.
03
Real backupA psychologist in your corner whenever you choose, in person, by phone or on Teams.
04
Back to your bestReturning to work, and to yourself, more resourced and more confident.
Leaders & HR
Leaders, you are members too.
Everything on this page is yours as well. Your role simply adds a door: leader guides, supportive conversation scripts, confidential manager consultations and critical incident backup, all inside the same sign in.
- Seven leader guides, from the supportive conversation to the first 72 hours after an incident
- Confidential manager consultation with a psychologist before you act
- Masterclasses, Mental Health First Aid and on site presence for your team
- Quarterly de identified usage reporting for your organisation
Your leader access appears automatically after you sign in.
Critical incident
When something serious happens at work.
An accident, a sudden death, an assault. A critical incident is a workplace event, and it gets a workplace response, whether it happened to you, your team, or someone you work with.
1
Make everyone safe, including you.If anyone is in immediate danger, call 000 first.
2
Tell the right person.Let your manager, or whoever is appropriate at your workplace, know what has happened so the response can start.
3
Reach us, either door.Call 1300 011 031 any time and ask for critical incident support, or book an incident response session. Anyone can make this call.
4
Keep the support going.A clinician led team debrief in the days after, and leader follow up. We help plan it with you.
Urgent help
If you need help right now.
Activated EAP is not an acute or crisis service and does not provide immediate 24/7 crisis support. If you or someone you know is in immediate danger or a mental health crisis, contact one of these free 24 hour services right away. When things are steadier, we are here for the ongoing support.
EmergencyImmediate risk to life or safety.
Lifeline24/7 crisis support, or text 0477 131 114.
Suicide Call Back Service24/7 professional phone and online counselling.
13YARN24/7 support for Aboriginal and Torres Strait Islander peoples.
Beyond Blue24/7 mental health support and information.
Questions
Not sure where to start?
Ask a human. Access, how sessions work, what to expect, no question is too small. Part of an organisation with its own Activated EAP address? That dedicated link is your front door, same support, tailored to your workplace. Not sure if yours has one? Ask your HR team, or call us.